This Privacy Policy explains how Aisabun (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our website, you consent to the collection and use of your information as described in this policy.

1. Types of Personal Data We Collect

We may collect and process the following personal data:

• Name

• Contact details (phone number, email address)

• Delivery and billing address

• Payment information (processed via secure third-party providers)

• Purchase history

• IP address, browser type, and device information

• Any other information you provide when contacting us or placing an order

2. How We Collect Your Data

Your personal data may be collected when you:

• Register an account on our website

• Place an order

• Subscribe to our newsletter or promotions

• Contact us via email, WhatsApp, or social media

• Browse our website (via cookies and tracking technologies)

3. Purpose of Collecting Personal Data

We use your personal data for the following purposes:

• To process and fulfill your orders

• To manage your account

• To communicate with you regarding orders, inquiries, or support

• To improve our website, products, and services

• To send promotional offers, marketing updates, and newsletters (with your consent)

• To comply with legal and regulatory requirements

4. Disclosure of Personal Data

We may disclose your personal data to:

• Payment gateway providers

• Logistics and delivery partners

• IT service providers (e.g., hosting, analytics tools)

• Marketing platforms (e.g., email/SMS providers)

• Government authorities or regulators if required by law

We do not sell or rent your personal data to third parties.

5. Data Security

We take reasonable steps to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access your personal data

• Request correction of inaccurate or outdated data

• Withdraw consent for processing your data (subject to legal or contractual restrictions)

To exercise your rights, please contact us using the details below.

8. Cookies & Tracking Technologies

Our website uses cookies to:

• Enhance user experience

• Analyze website traffic

• Remember your preferences

You may choose to disable cookies via your browser settings, but this may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

11. Contact Information

If you have any questions, requests, or wish to exercise your rights regarding your personal data, please refer to the “Contact Us” section available on our website for our latest contact details.

Last Updated: May 2026